Direct Marketing Solutions File Uploading Instructions
Direct Marketing Solutions offers secure upload link for use by our customers. Importing files is as simple as drag and drop or filling out our online submission form and hitting the submit button.
We accept .pdf, .eps, .jpg, .tif, .ai, .cdr, .indd, .psd, .docx, .xlsx, and .pub file formats. If anything needs to be edited, we would need vector artwork – usually .eps, .ai, or .cdr. If sending an .indd file, please package all fonts and images. Please call if you need help packaging your files.
Regardless of how you send files to Direct Marketing Solutions, be sure to include the following information for us to be able to use your file:
1. Name and version of software you used to create the form.
2. List of files you are sending.
3. For native application files, indicate the fonts used and include them in your transmission.
4. Indicate the file format.
5. Reference a quote number or job number if you have it.
Once we receive your file, you will receive an email confirmation that we have processed your file. Files submitted after 5:00 pm EST, will not be processed until the following business morning. Files submitted during Saturday or Sundays will be processed next business day.
For more information please contact one of our Customer Service Representatives.