About us - Our Reason for Being
Direct Marketing Solutions was started in 2008, built on a culture of creativity and innovation. In our hearts is a commitment to be a leader in our industry with world-class products and trustworthy services. We love what we do. This passion is what enables us to take ownership of our clients' projects and deliver the highest-quality products and services possible. We always try to find the best solution for our clients. For us, there is no greater satisfaction than delivering a finished product that helps a client reach their goals and objectives.
Customer service is our number one priority. We pride ourselves on the service we give to each one of our clients every day. This is the core to our business and the key to our success. Every client will deal with their account manager who will focus on their business to be proactive in giving recommendations to lower postage costs, target appropriate prospects and make sure their every need is met. We are part of your team which makes your concerns our concerns.
Groups We Belong To
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Our advantages
1.
Advantage 1 ~ Communication
2.
Advantage 2 ~ Project Management
3.
Advantage 3 ~ Quality
Delivering results...One piece at a time!
Work team
Samantha Brownlee
Production
Donna Attewell
Data Specialist
Diane Martin
Vice President, Sales & Marketing
Allan Kowalczyk
Production Manager
Cristina Komara
Customer Service Representative
Vanessa Mashatt
Data Specialist
Mike Tuyakov
Production
Kaci Christison
Production
Offering ideas that raise your business above the expected!
Mission, Strengths, Vision & Value
Our Mission is You
Our mission is to consistently deliver the finest quality service with exceptional value on time and to meet or exceed our customer's expectations to enhance their business success. At Direct Marketing Solutions, customer service is our number one priority. We pride ourselves on the service we give to each one of our clients every day.
You Give Us Strength
Our strengths include our flexibility to meet daily changes and challenges, our attention to detail, and our reaction to your needs and problems. Our partners include but are not limited to non-profit organizations, medical, automotive, advertising, real estate and financial institutions.
Our Vision is Your Vision
The core to our business and the key to our success is we focus on our customer’s business by being proactive in giving recommendations to lower postage costs, target appropriate prospects and make sure their every need is met. We are part of your team which makes your concerns our concerns.
We Give You Value
Direct Marketing Solutions always strives to find the most efficient, cost-effective way to deliver your mailing piece. We have the knowledge base to save you time and money. With postage becoming more and more complex, our existing customers benefit hugely from our expertise. Let us show you how to save even more on your mail…
Community Involvement
- Hunger Network of Greater Cleveland – Diane Martin was on the walk committee for two years helping to coordinate the entertainment during the walk.
- Susan G Komen – Diane was on the walk committee helping to recruit more walkers and sponsors.
- Western Lake County Chamber of Commerce – Diane was on the golf committee for two years helping to organize and work the events to raise money for the Chamber. Direct Marketing Solutions has also donated the printing of the golf program for the past few years.